Privacy policy

This Privacy Policy explains how MaxOut ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information we collect

  • Contact details you provide at checkout: name, email address, billing address
  • Order information: products purchased, order value, date of purchase
  • Payment information: processed securely by our payment provider (e.g. Shopify Payments / Shop Pay). We do not store your full card details on our servers.
  • Device and usage data: IP address, browser type, pages visited, collected automatically via cookies and analytics tools

How we use your information

  • To process and fulfil your order, including delivering digital downloads
  • To communicate with you about your order or customer support requests
  • To send marketing emails, but only if you have opted in — you can unsubscribe at any time
  • To improve our website and product offering
  • To run advertising campaigns (e.g. Meta/Facebook Ads) and measure their performance

Third parties we share data with We share limited data with the service providers that help us run the store, including:

  • Shopify (e-commerce platform and payment processing)
  • Email/marketing tools used to send order confirmations and, where opted in, marketing emails
  • Advertising platforms (e.g. Meta) for ad performance tracking, where you have consented to tracking cookies

We do not sell your personal data to third parties.

Cookies Our site uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings; some site features may not work correctly if cookies are disabled.

Your rights If you are located in the EU/EEA or UK, under GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent to marketing at any time

To exercise any of these rights, contact us at maxoutmethodhelp@gmail.com.

Data retention We retain order and customer data for as long as necessary to fulfil legal, accounting, or reporting requirements, and no longer than necessary for the purposes described above.

Data security We use industry-standard measures (including those provided by Shopify) to protect your personal data, but no method of transmission over the internet is 100% secure.

Changes to this policy We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.

Contact Questions about this policy: maxoutmethodhelp@gmail.com